Secure and Managed IT

88k+

Issues Fixed

135+

Satisfied Clients

22+

Years Of Experience

Are you IT-Tastic?

IT-Tastic means:

🧩 predictable processes

⚙️ reliable systems

🎉 happy humans using them

Cybersecurity

Managed Detection and Response (MDR/SOC-as-a-Service) implementing and maintaining security measures to protect our client’s data and systems from unauthorized access, use, or disclosure..

Service Desk/Help Desk/Staff Support

providing support to our client’s staff, including troubleshooting hardware and software problems, and installing and configuring new software at the desired service levels

Network and Server Management (NOC)

managing our client’s network infrastructure, including routers, switches, firewalls, and wireless access points and servers, including physical, virtual, and cloud at the desired service levels

DFIR/IR, Pen-test

I’ve been hacked → who do I call?

We show you what’s been done, what’s in progress, and stop what’s coming next

Backup and Disaster Recovery

creating and maintaining backups of our client’s data, and implementing a disaster recovery plan to restore this data in the event of a disaster, according to the desired service levels

IT Advisory Consulting, vCIO

providing IT consulting services to our clients.

We continually improve the fundamentals of staff's technology setup and deliver exceptional and personalized service to all clients.
We provide a user experience focused on solutions that are not only user-friendly but also enjoyable.
We are committed to ethical business practices.
We maintain a focus on diversity and inclusion. We ensure an environment and services that respects and embraces diversity.
We strive to be more than just a service provider; we work to be your strategic partner. Our role is to guide and support your technology journey, offering expert advice and solutions while respecting professional boundaries. We focus on collaboration and empowerment, ensuring that you have the knowledge and resources to make informed IT decisions.
We prioritize client autonomy and flexibility, avoiding lengthy contracts to ensure you are never bound to our services longer than desired, providing the support you need with the flexibility you deserve.

Who We Are

Best-of-breed, cloud-native software and services, leveraging top-tier cloud solutions for optimal performance. The future for our clients is cloud, not servers.
Automation and human-trained AI wherever possible. We integrate advanced technologies to enhance efficiency and effectiveness.
Simplified technology solutions to enhance user experience and efficiency. For example, staff should be able to reset passwords without involving IT, unless otherwise preferred.
Proactive scheduled maintenance and automated check-ins. Maintaining regular and automated oversight of systems helps prevent issues.
Agreed upon standard operating procedures (SOPs).
A commitment to cybersecurity.

Peggy Lavelle

Partner/Co-owner

Adam Lavelle

Partner/Co-owner

Who We Serve

Since 2003 we’ve provided support to small businesses, NFPs, and EDU

Most importantly, we work with organizations who:

Understand tech is an investment

Care deeply about the work they’re doing.

See their partners as vendors

Ready to Give us a Try?

We'll Make Technology
One Less Thing to Worry About

If you’ve made it this far, you must be at least curious about how working with us might look like.

We’ve helped dozens of businesses improve their output, security, and overall confidence in tech… and we’d be glad to help you do the same.

With that in mind, we’re offering a Free 12-Point Cybersecurity Health Checkup where we’ll look at your current setup, highlight any risks or inefficiencies, and answer your questions honestly.

You will receive an easy-to-read report with any recommendations we might have.

You can choose to implement these yourself, send them to your current IT people, or talk to us about how we could help better secure your business.

Don’t worry, there won’t be any pitch at the end of the call. We just want to help.

You’re also free to ask anything, and we’ll give you real transparent answers.